If you have receive a text message that says” we locked your account to protect it from suspicious activity chase bank. Then’ you know that someone is trying to hack your account or you did something that violet Chase Bank terms and conditions. Although not the end, you can still unlock it and start banking with them again.
In most cases, the alert that says “we locked your account to protect it from suspicious activity” are scammers trying to defraud you.
And if after receiving the text, you’re asked to provide your chase bank information, then’ you should know that it’s a pure scam. As chase bank won’t request for your banking information via text messages or phone call.
However, it doesn’t mean that’ chase bank doesn’t lock account when they notice a suspicious activity. So, if truly your account is locked, then’ you can go ahead and follow the guidelines here to unlock it immediately.
But before doing that, you must ensure that’ the suspicious activity alert you received is from chase bank, and not a scammer. However, this can easily be done by contacting chase bank customer support, for a proper verification.
Although there has been so many complains of being stuck on call while trying to reach out to Chase customer support via phone call, whenever their account is locked. But relax, and carefully read this article to learn how you can easily get this issue fixed.
However, I will first of all’ point out some of the reasons your chase bank account is locked, and then’ show you how to easily unlock it.
What Does It Mean When Chase Locked Your Account?
Why does chase bank Lock your account? Well, this happens mostly as a result of unauthorized access to your account. Whenever a new device login to account, chase might lock it” just to confirm that it’s really you.
Transferring of huge amount of money; in most cases, they lock your account whenever a huge amount of money is being transferred to your account. Whenever they suspect something phish, then’ you will be locked out, until they confirm that everything is cool.
How To Fix “We Locked Your Account To Protect It From Suspicious Activity Chase Text
The pure truth remains that, you can’t possibly fix or unlock your chase account from your end. The best and easiest way to get your account unlock is via the below steps;
Contact Chase Customer Support
The first step to take whenever you receive a text that says “we locked your account to protect it from suspicious activity, is to contact Chase customer support.
Although you may end up not getting in touch with them, due to high volume of calls. In some occasions, you might wait for hours to be able to hear from them. But since it’s something that has to do with money, I urge you to take your time and ratify the issue. However, there are other ways to get in touch with them exclude from phone calls.
Chase Locked Account Phone Number: for those who doesn’t know Chase Bank real phone number, to reach out to them whenever your account is locked” kindly contact them via this phone number => 1-800-955-9060
Contact Chase Bank Via Twitter
Twitter is the next medium to easily reach out to Chase customer support and tell them to unlock your account.
You may be ask to provide chase debit card information, or account number. It all depends on what led to your account lock.
To chat chase directly on Twitter, kindly visit Chase Support page and send your complains to them. After that, wait for some time to receive feedback.
Visit Chase Website
Another way of getting in touch with chase bank whenever your account is being locked is via their official website contact form.
Yes, you heard me right. Instead of waiting for over an hour trying to reach out to them via phone call, you can pen down your complains and wait for feedback via the email you provide. Make sure you provide them with all the necessary information while using their website contact form.
Send Chase Bank Email
Have you email them about the current situation of your account? If no, then’ try telling them to unlock your account via email.
First, provide them with your account number and every other details that’s required to verify that you are the real owner of the account. They may not reply instantly, but you will receive feedback in no distance time.
Summary
By now, I believe you have learnt what to do anytime you receive a text message that says “we locked your account to protect it from suspicious activity chase bank.
First contact Chase customer support to avoid being scammed. Use the above phone number or reach out to them via their social media hands.